Service disruption alerts




Last updated May 18, 2018, 4 p.m. ET

Northeast

A powerful storm that swept across the Northeast caused damage and power outages in some locations. The following offices are closed for retail transactions, with service available at alternate locations where listed. Please check back for updates.

Connecticut

  • Brookfield, 06804 (Alternate site: Bethel, 06801)
  • Danbury/Backus Ave., 06810 (Alternate site: Bethel, 06801)
  • New Fairfield, 06812 (Alternate site: New Milford, 06776)
  • Newtown, 06470 (Alternate site: Monroe, 06468)

New York

  • Barryville, 12719
  • Brewster, 10509
  • Carmel, 10520
  • Cornwall on Hudson, 12520
  • Eldred, 12732
  • Fishkill, 12524
  • Highland Lake, 12743
  • Lake Peekskill, 10567
  • Narrowsburg, 12764
  • Newburgh, 12550
  • Patterson, 12563
  • Pine Bush, 12566
  • Pond Eddy, 12770
  • Smallwood, 12778
  • Somers, 10589
  • Sparrowbush, 12780
  • Wallkill, 12589
  • Yorktown, 10598
  • Yulan, 12792

Hawaii

Pahoa Post Office, 96778 ― Closed due to air quality concerns related to the Kilauea volcano eruption. There is no mail delivery or retail operations. The office will reopen and delivery will resume when conditions permit.

Hawaii Volcanoes National Park Post Office ― Closed. Customers of this office can pick up their mail at the Volcano Post Office at 19-4030 Old Volcano Highway.

Puerto Rico

Puerto Rico and U.S. Virgin Islands

The San Juan P&DC and Catano DMDU Annex are accepting FAST appointments. DDU drop shipments are being accepted in all offices open for retail, mail pickup and delivery services.

Priority Mail Express is being accepted with normal service guarantees. The suspension of shipments of live animals has been lifted.

All incoming mail service is available in Puerto Rico and the Virgin Islands. All customers are receiving mail through pickup at Post Offices or delivery.

Puerto Rico

All Post Offices in Puerto Rico are open and have resumed normal operations.

Hawaii

Hanalei Post Office, 96714 ― Closed due to flooding. A reopening date for the facility, located at 5-5226 Kuhio Highway, has not yet been determined. Customers served by this office can pick up their mail at the Kilauea Post Office, 2585 Ala Namahana Parkway, 96754. Hours are Monday through Friday, 10 a.m. to 4 p.m., and Saturday, 10 a.m.to noon.    

Caribbean

St. Thomas

Emancipation Gardens Station, 00802 ― Office is closed. Mail delivery, retail operations and mail pickup, including packages, are temporarily suspended. Customers can visit the alternate locations listed below to buy stamps, money orders or shipping products:

  • Veterans Drive Station, 6500 Veterans Dr., 00802.
  • Havensight Mall Station, 9007 Havensight Shopping Center, 00802.
  • Charlotte Amalie Main Post Office, 9846 Estate Thomas, 00802.

Please check back for updates.

Louisiana

Melville Post Office, 71353 — Office is closed due to flooding. All operations have been relocated to Palmetto Post Office located at 214 E. Railroad Ave., Ste. B, 71358. Hours of operation are Monday through Friday, 8 a.m. to 11 a.m. and 11:30 a.m. to 2:30 p.m.

New York

Normal operations have resumed at the following Post Offices following power outages:

  • Kattskill Bay, 12844
  • Cleverdale, 12820

Kentucky

Flat Lick PO 40935 – Operations have been temporarily suspended due to building damaged resulting from a car running into the building.

Mississippi

Arcola PO 38722 – Retail and P.O. Box operations have been temporarily suspended. For service, customers may visit Hollandale PO 38748; 121 East Ave S, Hollandale MS, 38748. Hours of operation for Hollandale are as follows:
Mon-Fri 08:00AM-12:00PM, 1:00PM-4:30PM and Sat 08:00AM – 10:00AM

Texas

A temporary suspension of the D’Hanis Post Office, located at 7370 County Road 525, D’Hanis, TX 78850, until further notice, pending an assessment of building starting Sat., April 7, 2018.

While the D’Hanis Post Office is under this temporary suspension, alternate retail and P.O. Box services will be provided by the nearby Hondo Post Office, 1108 17th St., Hondo, TX 78961.

D’Hanis P.O. Box customers with ZIP Code 78850 may pick up their mail at the Hondo Post Office during normal business hours, starting Sat., April 7, 2018.

D’Hanis Post Office, 7370 County Road 525, 78850 – alternate Hondo Post Office, 1108 17th St., 78961

Hondo Post Office hours of operation are Monday to Friday, 8 a.m. to 4:30 p.m., Sat., 9 to 11 a.m., and closed Sun.

Oregon

Brothers Main PO 97712 – Operations have been temporarily suspended due to a facility fire. Please check back for updates.

Virgin Islands

Puerto Rico and U.S. Virgin Islands

Priority Mail Express is being accepted with normal service guarantees. The suspension of shipments of live animals has been lifted.

All incoming mail service is available in Puerto Rico and the Virgin Islands. All customers are receiving mail through pickup at Post Offices or delivery.

U.S. Virgin Islands

All Post Offices in St. Thomas, St. John and St. Croix have resumed full operations with the exception of the office listed below.

St. Croix

  • Frederiksted, 00840 — PO Boxes have been installed at a temporary facility for PO Box customers and for local customers who receive a delivery notice for oversized or signature-required items. The temporary facility is at 2B Kingstreet. No retail services are available at this location. Hours are 9 a.m. to 5 p.m. Monday through Friday and 9 a.m. to 3 p.m. Saturday. Stamp sales, package acceptance and money orders are available at Kingshill, 00850.

Virginia

Operations are being suspended at the Milan Post Office, 3800 Colley Ave, Norfolk VA, effective Monday, Feb. 26. Milan customers can do all retail transactions, including passports and pick up their P.O. box mail at the Norfolk Main Post Office between 8:30 a.m.- 5 p.m. Monday through Friday. The Norfolk Main Post Office is located at 600 Church Street.

Pennsylvania

Houston Post Office, 15342 — Operations temporarily suspended as a result of flooding from heavy rain. Please check back for updates.

Maryland

Baltimore area

Millersville Post Office, 21108 — The office, located at 221 Najoles Rd., is closed until further notice due to a fire. Customers can pick up mail and obtain retail services at the Severna Park Post Office, located at 21 Magothy Bridge Rd. Hours are Monday through Friday, 9 a.m. to 5 p.m., and Saturday, 10 a.m. to 2 p.m. Customers do not need to complete a change of address form. Mail deliveries in Millersville are not affected.

Maine

Winthrop Post Office, 04364 — Retail and PO Box services have been relocated to Manchester Post Office, located at 31 Readfield Rd., 04351. The Winthrop Post Office is being rebuilt after a fire and is expected to reopen in fall 2018.

Rhode Island

Albion Post Office, 02802 — Retail operations have been relocated to the Manville Post Office, located at 30 Railroad St., Ste. 3, 02838. The Albion Post Office is being rebuilt after a fire.

Arkansas

Rosie, 72571 — Office closed due to fire damage. Retail and PO Box operations have moved to Oil Trough, 209 Main St., 72564-9998. Hours are Monday through Friday, 8 a.m. to noon, and Saturday, 8 a.m. to 10 a.m.

Parthenon Post Office 72666 – The office was destroyed by a tornado. All operations have been relocated to Jasper Post Office, located at 412 W Court St., Jasper, AR 72641.