Service disruption alerts




Last updated Feb. 20, 2018, 5 p.m. ET

Puerto Rico

Puerto Rico and U.S. Virgin Islands

The San Juan P&DC and Cataño DMDU Annex are accepting FAST appointments. DDU drop shipments are being accepted in all offices open for retail, mail pickup and delivery services.

Priority Mail Express is being accepted with normal service guarantees. The suspension of shipments of live animals has been lifted.

All incoming mail service is available in Puerto Rico and the Virgin Islands. All customers are receiving mail through pickup at Post Offices or delivery.

Puerto Rico

Customers served by the following offices can pick up their mail at alternate pickup locations during regular hours:  

  • Arecibo Pueblo, 00612 — Alternate location: Arecibo MPO, 00612.
  • Cappara Heights Station, 00968 — Alternate location: Hato Rey, 00918 (mail and package pickup only) and San Juan MOWS, 00936 (PO Box mail only).
  • Plaza Carolina, 00985 — Alternate location: San Juan AMF, 00985.
  • Punta Santiago, 00741 — Alternate location: Humaco, 00791.
  • Toa Alta, 00953 — Alternate location: Toa Baja Pueblo, 00951.
  • Santa Isabel, 00757 — Resumed on-site PO Box service and pickup of oversized or accountable mail from attempted deliveries. A mobile unit remains at the facility to support retail service.

Virgin Islands

Puerto Rico and U.S. Virgin Islands

The San Juan P&DC and Cataño DMDU Annex are accepting FAST appointments. DDU drop shipments are being accepted in all offices open for retail, mail pickup and delivery services.

Priority Mail Express is being accepted with normal service guarantees. The suspension of shipments of live animals has been lifted.

All incoming mail service is available in Puerto Rico and the Virgin Islands. All customers are receiving mail through pickup at Post Offices or delivery.

U.S. Virgin Islands

All Post Offices in St. Thomas, St. John and St. Croix have resumed full operations with the exception of the office listed below.

St. Croix

  • Frederiksted, 00840 — PO Boxes have been installed at a temporary facility for PO Box customers and for local customers who receive a delivery notice for oversized or signature-required items. The temporary facility is at 2B Kingstreet. No retail services are available at this location. Hours are 9 a.m. to 5 p.m. Monday through Friday and 9 a.m. to 3 p.m. Saturday. Stamp sales, package acceptance and money orders are available at Kingshill, 00850.

Mississippi

Bude Post Office, 39630 — Retail operations are suspended until further notice. Customers can pick up their mail at the Meadville Post Office, 39653. Hours are Monday through Friday, 8 a.m. to 11:30 a.m. and 12:30 p.m. to 4 p.m., and Saturday, 7 a.m. to 8:45 a.m.

Michigan

Detroit NDC — Operations have fully resumed at the facility. Power has been restored following an outage. 

Florida

Downtown Boca Raton Post Office, 33432 — Operations are temporarily moved due to construction. Services are available at alternate locations:

  • Retail, PO Box and Package Pickup operations are available at a mobile retail unit located on-site at 170 NE 2nd St. Hours are Monday through Friday, 8:30 a.m. to 5 p.m., and Saturday, noon to 3 p.m.
  • Drop shipments are redirected and delivery operations moved to the Boca Raton Main Office, 2800 N. Military Trl., 33431.

Texas

Houston

Recovery efforts from Hurricane Harvey continue, with the following impacts to service.

The following offices have resumed normal operations:

  • . Mauriceville, 77626.
  •   Nome, 77629.

The following offices are closed. Customers served by them should pick up their mail at the alternate pickup locations during regular retail hours:

  • Glen Flora, 77443 — Alternate location: Wharton, 77488.
  • Stowell, 77661 — Alternate location: Winnie, 77665.

California

Montecito Post Office, 93108 — reopening today.

We would like to thank all Montecito customers for their patience during this ordeal.

North Carolina

Greensboro area

All offices affected by Winter Storm Inga are back to normal operations.

Charlotte area

All offices affected by Winter Storm Inga are back to normal operations.

Georgia

Atlanta area

All offices affected by Winter Storm Inga are back to normal operations.

Vermont

South Burlington Post Office, 05403 — The office, located at 60 White St., is open for retail services and PO Box mail. Letter carriers and distribution employees are working at an alternate location, Essex Junction Processing and Distribution Center, 22 Essex Way, 05452. The carriers and distribution employees are expected to back at South Burlington Post Office by the end of this week.

All USPS Areas

All USPS Areas

Due to inclement weather in Memphis, Tennessee many flights were canceled this morning affecting delivery of Priority Mail Express products. The flights have been rescheduled for this afternoon but will impact delivery in all USPS areas; Capital Metro, Eastern, Great Lakes, Northeast, Pacific, Southern, and Western.

We will provide updates as more information becomes available.

Maryland

Baltimore area

All offices affected by Winter Storm Grayson are back to normal operations.

Millersville Post Office, 21108 — The office, located at 221 Najoles Rd., is closed until further notice due to a fire. Customers can pick up mail and obtain retail services at the Severna Park Post Office, located at 21 Magothy Bridge Rd. Hours are Monday through Friday, 9 a.m. to 5 p.m., and Saturday, 10 a.m. to 2 p.m. Customers do not need to complete a change of address form. Mail deliveries in Millersville are not affected.

Virginia

Richmond

Following a severe winter storm, all offices in the Richmond area are open with the exception of the following office:

  • Aylett Station retail unit, 23009.

South Carolina

All offices affected by Winter Storm Grayson in North Carolina and South Carolina are back to normal operations.

Northeast Area

(Connecticut, Massachusetts, New York and New Jersey)

Due to winter weather conditions, including ice, high winds and drifting snow in some parts, there will be a possibility of late and non-deliveries for some residential and business customers. Delivery is being attempted in all locations and every attempt will be made to deliver where there is access to receptacles.

Currently all plants are functioning as normal and are accepting drop shipments. All BMEU locations are open and operating as normal.

Normal retail operations have resumed throughout the area. The exception is listed below.

New York

  • Elmsford Post Office, 10523 — Closed. Customers are directed to the Tarrytown Post Office, 10591, for services.

Tropical Storm Irma

Suncoast

Tampa, St. Petersburg, Orlando, Melbourne and Space Coast

The following offices have resumed normal operations:

  • Bonita Springs, 26150 Old 41 Rd., 34135-6632.
  • Goodland, 427 Papaya St., 34140-9800.
  • Orlando, Pine Hills, 811 Deauville Dr., 32808-9998.

All Post Offices, stations and branches in the Suncoast area have resumed normal operations with these exceptions. The following offices will have limited retail services. Customers can pick up PO Box mail at a mobile retail unit. Drop shipments will be accepted from 10 a.m. to 3 p.m.:

  • Chokoloskee, 195 Smallwood Dr., 34138-9800.
  • Everglades City, 601 Collier Ave., 34139-9800 — Mobile retail unit located at 102 Copeland Ave. N., 34139. Hours are Monday through Saturday from 10 a.m. to 3 p.m.

Maine

Winthrop Post Office, 04364 — Retail and PO Box services have been relocated to Manchester Post Office, located at 31 Readfield Rd., 04351. The Winthrop Post Office is being rebuilt after a fire and is expected to reopen in fall 2018.

Rhode Island

Albion Post Office, 02802 — Retail operations have been relocated to the Manville Post Office, located at 30 Railroad St., Ste. 3, 02838. The Albion Post Office is being rebuilt after a fire.

Arkansas

Rosie, 72571 — Office closed due to fire damage. Retail and PO Box operations have moved to Oil Trough, 209 Main St., 72564-9998. Hours are Monday through Friday, 8 a.m. to noon, and Saturday, 8 a.m. to 10 a.m.

Parthenon Post Office 72666 – The office was destroyed by a tornado. All operations have been relocated to Jasper Post Office, located at 412 W Court St., Jasper, AR 72641.